Project Overview:
The well-known restaurant “Central Baku” sought to improve its overall appeal through a series of strategic enhancements. The goal was to attract more customers and increase satisfaction by improving the design, atmosphere, service, and offerings.
Strategy and Concept:
A comprehensive renovation and revitalization plan was developed, focusing on modernizing and enhancing the appeal of Central Baku. The strategy included changes to interior design, service model improvements, menu updates, and overall guest experience enhancement.
Design and Atmosphere:
The entire restaurant underwent a design transformation, resulting in a modern and sophisticated aesthetic. Carefully selected music was used to create a vibrant and comfortable atmosphere that complements the new design.
Project Execution:
Service Improvement: Service protocols were updated to ensure high quality.
Staff Training: Comprehensive training programs were implemented to enhance skills in customer service, hospitality, and operational efficiency.
Staff Changes: Experienced new staff members were hired, and uniforms were updated to reflect the new brand image.
Renovation and Remodeling: Extensive renovation work was carried out to modernize the facility and improve its functionality. A new second floor with elegantly designed rooms was opened to provide guests with a unique experience.
Menu Update: The bar and restaurant menus were completely revamped to offer a wide range of high-quality food and drinks catering to all tastes.
Results:
The modern design and vibrant atmosphere significantly enhanced the venue’s appeal and guest satisfaction. Updated service protocols and staff training led to a noticeable improvement in service quality. The new bar and restaurant menus received positive feedback, attracting more customers.